COACHING AGREEMENT
This Coaching Agreement ("Agreement") is entered into by and between:
Lindsay Maloney Consulting, LLC
516 Washington Avenue
Hebron ND 58638
Lindsay@lindsaymaloney.com
701-870-4800
and client within each coaching package listed on https://lindsaymaloney.com/work-with-lindsay.
Coach and Client are collectively referred to as the "Parties."
1. PURPOSE
Coach will provide and Client will pay for business coaching and mentorship in accordance with the terms and conditions of this Agreement.
2. CONTRACT DATE
This Agreement is effective upon the date of the initial client investment.
3. THE COACHING RELATIONSHIP
A. Client acknowledges that coaching is a team effort, and Client will get out of coaching only as much as he or she puts into it. Client agrees to fully participate in coaching and follow the Coach's instructions to his or her best ability. Client agrees to communicate honestly, be open to feedback and assistance and to create the time and energy to participate fully in the program.
B. Client acknowledges that Client is solely responsible for creating and implementing his or her own decisions, choices, actions and results based on coaching interactions with Coach. Client agrees that the Coach is not and will not be liable or responsible for any action or inaction, or for any direct or indirect result of any services provided by the Coach. Client understands coaching is not therapy and does not substitute for therapy if needed, and does not prevent, cure, or treat any mental disorder or medical disease.
C. Client acknowledges that coaching is a comprehensive process that may involve different areas of his or her life, including work, finances, health, relationships, education and recreation. Client agrees that deciding how to handle these issues, incorporate coaching principles into those areas and implementing choices is exclusively the Client's responsibility.
D. Client acknowledges that coaching does not involve the diagnosis or treatment of mental disorders as defined by the American Psychiatric Association and that coaching is not to be used as a substitute for counseling, psychotherapy, psychoanalysis, mental health care, substance abuse treatment, or other professional advice by legal, medical or other qualified professionals and that it is the Client's exclusive responsibility to seek such independent professional guidance as needed. If Client is currently under the care of a mental health professional, Client should promptly inform the mental health care provider of the nature and extent of the coaching relationship agreed upon by the Client and the Coach.
4. COACHING SERVICES
A. Coach agrees to provide the proposed coaching services to Client, subject to the terms and conditions of this Agreement. Coach agrees to devote as much time, attention, and energy as necessary to achieve the following (collectively, "Coaching"):
(i) Coaching Packages available are listed on https://lindsaymaloney.com/work-with-lindsay
(ii) Voxer Support: Client will receive access to Coach via Voxer Monday-Friday during business hours (9am-3pm CST). Coach will respond to Voxer messages within a reasonable timeframe during business hours.
(iii) Review Services: Client may submit work for review (sales pages, email copy, offers, ad copy, launch plans, content strategies, business decisions). Coach will provide feedback via Loom video and/or written comments within 24-48 hours of submission. Coach reserves the right to decline review of materials outside the scope of coaching (full courses, entire websites, book manuscripts).
(iv) Kickoff Call: Each package includes one (1) 45-minute strategy call to be scheduled at the beginning of the coaching relationship.
(v) Templates & Resources: Client will have access to Coach's templates and resources as needed throughout the coaching relationship.
B. Coach has full discretion in Coaching but shall not engage in any services which are not expressly set forth in this Agreement without the prior written permission from Client.
5. VOXER SUPPORT & REVIEW TURNAROUND
A. Voxer Access: Coach will be available via Voxer Monday-Friday during business hours (9am-3pm CST). Voxer support is not available on weekends or holidays. Coach will respond to Voxer messages within a reasonable timeframe during business hours, typically within a few hours.
B. Review Turnaround: Coach commits to providing feedback on submitted work within 24-48 hours of receipt during business days. Submissions received on weekends or holidays will be reviewed within 24-48 hours of the next business day.
C. Reasonable Use: While reviews are unlimited, Client agrees to submit work at a reasonable pace that allows Coach to maintain quality feedback. Coach reserves the right to discuss submission frequency if it becomes excessive.
D. Kickoff Call Scheduling: The one (1) included kickoff call will be scheduled at a mutually agreeable time within the first two weeks of the coaching relationship. If Coach needs to cancel or reschedule the kickoff call, Coach will provide at least 24 hours' notice. If Client needs to cancel or reschedule, Client agrees to provide at least 24 hours' notice.
E. Additional Calls: Any additional calls beyond the included kickoff call are at Coach's discretion and subject to availability.
6. COMPENSATION
A. Client shall pay to Coach the monthly fee for the duration selected (3 months, 6 months, or 12 months) as chosen on the checkout page or as agreed with Coach. Payments will continue monthly for the duration of the selected package. Upon completion of the selected duration, all payments and coaching services will cease unless Client chooses to renew.
B. Coach acknowledges and agrees that payment as provided in this Section shall constitute full and final compensation for all Services and rights granted under this Agreement.
C. All payments under this Agreement are non-refundable. Client shall not be entitled to a refund for any reason, including but not limited to termination of this Agreement. Payment under this Agreement reserves Coach's time and prevents someone else from benefiting from Coach's services; as such, all funds paid shall be considered compensation for services rendered and are not refundable.
7. FORCE MAJEURE
Coach shall not be liable for delay or failure in the performance of its obligations under this Agreement if such delay or failure is caused by conditions beyond its reasonable control, including but not limited to, fire, flood, inclement weather, accident, earthquakes, governmental order, pandemic or epidemic, telecommunications line failures, electrical outages, network failures, acts of God, terrorism, civil commotion, or labor disputes.
8. CONFIDENTIALITY
A. The coaching relationship and any information that the Client shares with the Coach as part of this relationship is considered confidential ("Confidential Information"). Coach agrees not to disclose or make use of any Confidential Information, directly or indirectly, except for the sole benefit of Client, as necessary to perform the Coaching, without Client's written consent. Coach will not disclose Client's name as a reference without Client's written consent. Coach shall not directly or indirectly disclose or make use of any Confidential Information after the term of this Agreement for any reason. Coach will use reasonable care in handling Client's Confidential Information so that it does not enter the public domain. Coach will return all Confidential Information to Client upon termination of this Agreement.
B. Client acknowledges that the Coach-Client relationship is not considered a legally confidential relationship (like the medical and legal professions) and communications between Coach and Client are not subject to the protection of any legally recognized privilege.
C. Coach may disclose Confidential Information to the extent that: (i) it becomes publicly available or known by no fault of Coach; (ii) Client grants permission for such disclosure in writing; (iii) Coach obtains the information from a third party, without breach of any obligation to the Client; (iv) disclosure is required by any court or government agency; (v) Coach reasonably believes that there is an imminent or likely risk of danger or harm to the Client or others; or (vi) it involves illegal activity.
D. In receiving Coaching, Client will have the benefit of proprietary systems, strategies and techniques developed by Coach ("Coach's Proprietary Information"). Client acknowledges that Coach's business relies on Coach's ability to provide such insights to various clients. Client agrees not to disclose Coach's Proprietary Information to any third party, directly or indirectly, during the term of this Agreement or after it ends. Client acknowledges that Voxer messages, Loom reviews, templates, and resources provided by Coach constitute Coach's Proprietary Information and may not be shared, republished, or distributed without Coach's written permission.
9. LIMITATION OF LIABILITY
A. Except as expressly provided in this Agreement, Coach makes no guarantees, representations or warranties of any kind or nature, express or implied with respect to the Coaching. In no event shall Coach be liable to Client for any indirect, consequential or special damages. Coach's entire liability for any breach of this Agreement, and Client's sole remedy, shall be limited to the lesser of the total Contract Price or the amount actually paid by Client to Coach under this Agreement.
B. Coach is not responsible for any technical difficulties with Voxer, Loom, hardware, software, connectivity, or other technological aspects of the coaching relationship, and does not guarantee that Voxer or Loom will be free from technical problems or available at all times.
10. SCOPE OF SERVICES
A. Review Exclusions: Coach will not review full courses, entire websites, book manuscripts, or materials unrelated to the Client's coaching goals as established in the kickoff call.
B. Response Times: While Coach commits to 24-48 hour turnaround on reviews, urgent same-day requests cannot be guaranteed.
C. Voxer Boundaries: Voxer support is for business coaching questions, strategy guidance, and feedback requests. It is not for crisis management, technical support, or issues outside the scope of business coaching.
D. Package Duration: All coaching services must be utilized within the timeframe of the selected package (3 months, 6 months, or 12 months). Services do not roll over or extend beyond the package end date.
11. MISCELLANEOUS TERMS
A. Waiver. The waiver by either Party of a breach or default of any of the provisions of this Agreement by the other party shall not be construed as a waiver of any succeeding breach or default of the same or any other provision of this Agreement, nor shall any delay or omission on the part of either party to exercise or avail itself of any right, power or privilege that it has or may have hereunder operate as a waiver of any breach or default.
B. Severability. If any provision or portion of this Agreement is held by a court of competent jurisdiction to be illegal, invalid, or unenforceable, the remaining provisions or portions shall remain in full force and effect, and the invalid provision or part shall be deleted as narrowly as possible to render this Agreement valid and enforceable. If the scope of any provision of this Agreement is determined to be too broad to permit enforcement to its maximum extent, such provision shall be enforced to the maximum extent permitted by law.
C. Governing Law. This Agreement will be governed by and interpreted in accordance with the laws of the State of North Dakota without giving effect to its principles of conflicts of law.
D. Assignment. Neither Party may assign, transfer, subcontract or delegate any right or obligation under this Agreement without the prior written consent of the other party.
E. Notices. All notices shall be in writing and deemed effective when received by either electronic mail or paper mail at the address of the party to be notified provided in the introductory provision of this Agreement. Either party may change the address to which notices are to be sent by providing written notice to the other party as provided for in this section.
F. Section Headings. Section headings are inserted for convenience only and shall not be used in any way to construe the terms of this Agreement.
G. Entire Agreement. This Agreement shall be deemed to express, embody and supersede all previous statements, promises, inducements, understandings, agreements, or commitments, whether written or oral, between the parties with respect to the subject matter hereof and to fully and finally set forth the entire agreement between the parties. No previous statement, promise, inducement, understanding, or agreement made by any party hereto that is not contained herein shall be binding or valid.
H. Amendments. This Agreement may be modified only by a written amendment signed by authorized representatives of both Parties.
I. No Insurance. As Coach is an independent Contractor, Client will not be required to provide Coach with any employee, individual or group insurance policy or any other kind of insurance coverage including, but not limited to, workers compensation, general or public liability, or errors and omissions insurance.
J. Counterparts. This Agreement may be executed in two or more counterparts, each of which shall be deemed an original, but all of which together shall constitute one and the same instrument.
Last updated: February 28, 2026.